FAE(Korea)

Summary

We are seeking a Field Application Engineer (FAE) who combines strong technical knowledge with excellent customer communication skills. This role is responsible for providing technical support to Korean customers, troubleshooting issues, recommending solutions, and ensuring successful product implementation in various embedded and industrial PC applications.

Responsibilities

• Provide technical support and respond to customer inquiries related to x86 and ARM-based systems.
• Track, analyze, and resolve customer issues efficiently.
• Propose optimal product configurations and system solutions based on client requirements.
• Support key projects and ensure timely project execution.
• Prepare and maintain technical documentation and support materials for distributors and customers.
• Collaborate with internal engineering teams to ensure smooth integration and issue resolution.

Requirements

• Bachelor’s degree or above in Engineering, Computer Science, or related field.
• 3+ years of experience in technical support, FAE, or system integration roles.
• Strong understanding of x86 and ARM architectures, PC configurations, and embedded computing.
• Hands-on experience in PC troubleshooting, assembly, and OS installation (Linux & Windows).
• Fluent in Korean and English for communication with overseas clients.
• Strong interpersonal and problem-solving skills with a customer-first attitude.
• Experience with NVIDIA Jetson platforms or ARM-based embedded systems.
• Familiarity with vertical markets such as machine vision, autonomous driving, rail transport, or defense applications.
• Ability to read and interpret electronic schematics and PCB designs for troubleshooting.
• Prior experience supporting industrial PC or embedded computing products.

Benefits

• Competitive salary with annual and performance bonuses.
• Generous paid leave policies (birthday leave, additional vacation, and no make-up workdays).
• Full coverage of labor, health, and group insurance.
• Comprehensive training and development programs, including mentorship and external learning support.
• Family-friendly benefits including maternity allowances, childcare subsidies, and education grants.
• Employee wellness programs with health checkups, on-site massage, and company-sponsored activities.
• Travel subsidies, club activities, and annual company trips (domestic or international).

Post Time｜2025/11/04