Application Engineer

World-leading pioneer of audio technologies for professional sound products, which improve audio output as well as input.

Support top audio processing technologies where we commits customer the best audio experience.
Support our customers in the front line and closely work with engineering team to solve customer issues with debugging skills including environment validation and computer setup through development and product launch.
Provide professional technical guidance or recommendations for customer and build strong technical relationship with our partners.
Tune equipment subjectively and objectively as required, create tuning/testing reports, and convert tuning format with verification for delivery.
Work and communicate closely with our clients, including branded customers, hardware designers/manufacturers, audio codec/amp vendors, and necessary partners
Align our latest audio technology and feedback as required
Evaluate and research on competitive platforms, applications or technologies.
Support other assigned technical tasks related to roadmap algorithms.
Know well about acoustic labs operation, lab data-correlation with partners and the standard, audio, voice and speech test and analysis reports.
Support device debug and research in lab across teams
Align with latest industrial test spec and requirement, and highlight delta between previous version
Support Specification/Procedure/Regulatory research and development
Support Test sequence/quality improvement and automation

5+ years of engineering experience.
Experience of issue analysis and problem-solving skills for Windows BIOS, audio device driver, installer and application
Experienced in running lab testing sessions for SfB, Teams, Alexa, and Cortana
Require hands-on experience for Windows system performance and debug/test tool
Experienced in acoustic/audio analyzing, R&D, and testing
Experience to work with multi-national colleagues and partners
Efficiently work under time pressure and deal with multi-tasks.
Able to learn and adopt new technologies in fast moving industry.
Digital audio signal processing knowledge
Personality: Organized, independent learner, eager to share, detail-driven, and responsive
Good communication in English