Global Key Account Manager

Post Time｜2024/07/01

A worldwide company and industry leader in automation field, helping the client to improve their productivity with the solution.

Responsibilities｜

Business Impact

• Develop comprehensive mid-range strategies for accounts in alignment with customer needs.
• Establish and oversee account and project teams, managing specialists involved in customer projects.
• Strategize activities to meet sales targets effectively.
• Utilize exceptional automation expertise to identify and secure projects.
• Foster international collaboration.
• Attain developmental milestones with assigned clientele.
• Ensure high levels of customer satisfaction among designated accounts.
• Conduct productive sales meetings with customers to understand requirements and promote company products and solutions.
• Cultivate in-depth understanding of decision-makers, processes, and customer needs to garner respect and influence at executive levels.

Innovation and Change

• Contribute to product development by identifying and globalizing customer needs for solutions.

Communication with Stakeholders

• Collaborate closely with international clients.
• Cultivate, expand, and sustain customer relationships.
• Work closely with other entities and various HQ functions (end-to-end supply chain).
• Provide guidance to Sales Engineers during challenging negotiations/projects.

Leadership

• Engage, enable, and empower team members to maximize their potential in a dynamic environment.
• Coach team members to enhance competencies and motivation.
• Develop team members’ potential and career paths.
• Recognize and reward individual successes while providing constructive feedback for improvement.

Requirements｜

• 10+ years of relevant business experience with a technical degree, preferably in Automation, Electrical, Process Engineering, or Mechatronics.
• Proficient in both English and Chinese with strong communication abilities.
• Demonstrated expertise in client management and semiconductor industry experience.
• Postgraduate studies in Technical Business or Business Administration are advantageous.
• Ability to identify opportunities and collaborate with engineers to deliver optimal solutions for clients.
• Structured, organized personality with excellent self-management skills.
• Project management skills are desirable for driving customer projects, coordinating teams, and serving as the customer interface.