Summary
A UK-listed B2B technology company that provides high-reliability industrial computing platforms and customized touch-display solutions.
Responsibilities
- Infrastructure & Cloud Operations: Architect, maintain, and optimize on-premise and cloud environments (servers, storage, networking, and virtualization) to ensure high availability, robust backup, and disaster recovery readiness.
- Project Leadership & Global Alignment: Spearhead end-to-end IT infrastructure upgrades and automation initiatives, collaborating closely with global IT counterparts and local business units to support mission-critical operations.
- Team Leadership & Service Excellence: Lead and mentor the local IT support and infrastructure team, acting as the senior escalation point for complex technical issues and fostering a proactive, service-oriented culture.
- Security, Compliance & Lifecycle Management: Drive vulnerability assessments, patch management, and adherence to international security standards and ITIL best practices. Oversee hardware/software asset lifecycles and maintain comprehensive technical documentation.
- Vendor & Budget Management: Manage third-party vendor relationships, lead contract negotiations for cost optimization, and contribute to annual IT budget planning.
Requirements
- Proven expertise in administering Microsoft 365 ecosystems, including Azure, Intune, SharePoint, and Teams.
- Solid hands-on background in Windows Server administration (Active Directory, DNS, DHCP, DFSR, NPS) and modern Windows OS deployment/MDM tools.
- Practical experience managing virtualization platforms (VMware vSphere) and database environments (Microsoft SQL Server).
- Strong grasp of ITIL frameworks, cybersecurity hygiene (vulnerability remediation), and disaster recovery planning.
- Demonstrated experience leading a technical support team or acting as a technical lead in a multinational environment.
- Fluent in English and Mandarin, with strong cross-cultural communication and vendor negotiation skills.
Post Time｜2026/11/12
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