Director of E-commerce

Summary

A fast-growing brand in the performance sports market, offering a distinctive range of sporting accessories and sports eyewear. Known for bold aesthetics and functional designs, its products enhance comfort, control, and the overall user experience. The brand continues to expand into innovative gear that blends style, durability, and lifestyle appeal for sport-minded consumers.

Responsibilities

• Manage and operate the official e-commerce website, including product listings, pricing updates, and content maintenance
• Monitor inventory levels, coordinate with supply chain, and ensure stock accuracy across online channels
• Collaborate with marketing teams to execute digital campaigns and promotional activities
• Track and analyze key e-commerce metrics to propose improvements for traffic, conversion, and user experience
• Ensure efficient order fulfillment, logistics coordination, and workflow optimization
• Handle customer inquiries, service-related issues, and maintain high customer satisfaction
• Work with cross-functional teams on product launches, category planning, and website enhancements

Requirements

• Experience with e-commerce platforms and familiarity with WooCommerce/WordPress is a plus.
• Strong skills in product listing management and inventory monitoring
• Basic understanding of digital marketing techniques and campaign coordination
• Strong analytical abilities to review e-commerce metrics and identify improvement opportunities
• Excellent organizational skills and ability to manage fulfillment and operations workflows
• Strong communication skills with experience in customer service or online support
• Detail-oriented, self-motivated, and capable of working in a dynamic team environment
• Proficiency in English and Mandarin is a plus
• Passion for sports and familiarity with the sporting accessories and industry is preferred.

Post Time｜2025/11/25