CQE

Summary

Our client is a global leader in interconnect and communication solutions, providing advanced connectors, cable assemblies, and system integration technologies to top-tier customers across the data center, telecommunications, automotive, and industrial sectors.

With design and manufacturing sites across Asia, Europe, and the Americas, the company delivers high-speed, high-reliability products that support next-generation connectivity and digital infrastructure. Its engineering-driven culture emphasizes innovation, precision, and collaboration, enabling customers to achieve superior performance and scalability in their electronic systems.

Responsibilities

• Customer Complaint Handling: Act as the main contact for customer feedback and quality-related complaints from global manufacturing facilities. Ensure timely communication, root cause analysis, and closure of quality issues.
• Quality Data Management: Collect, summarize, and register customer quality information and market data for continuous improvement.
• Customer Support: Provide prompt and professional support, including on-site visits when needed, and coordinate with internal teams to ensure effective and closed-loop corrective actions.
• Customer Visit & Audit: Regularly visit customers to maintain relationships, understand product performance, and follow up on audit findings and improvement actions.
• Training & Education: Provide product and application-related training to customers, including connector knowledge, application guidance, and operational instructions.

Requirements

• Bachelor’s degree or above in Electrical/Electronic Engineering, Statistics, or related fields.
• Minimum 5 years of quality engineering experience, with at least 2
  years in PCBA or connector manufacturing.
• Familiar with connector/PCBA processes, reliability testing, and quality control systems.
• Skilled in using quality tools (8D, FMEA, Pareto, Fishbone, etc.) to solve practical problems.
• Strong customer communication, cross-functional collaboration, and problem-solving abilities.
• Excellent command of English (listening, speaking, reading, and writing).
• Team-oriented mindset and proactive attitude.
• Valid driver’s license preferred.

Benefits

• Guaranteed 13-month salary.
• Performance bonus based on company and individual performance.
• Labor and health insurance, labor pension, and group insurance coverage.
• Flexible working hours and meal/parking subsidies.
• Holiday gifts and bonuses (Mid-Autumn, Dragon Boat, Lunar New Year).
• Marriage, maternity, and funeral allowances.
• Coffee and snack bar, team-building events, and employee clubs.
• Annual health check and company-sponsored trips.

Post Time｜2025/10/9