Summary
A global technology leader providing advanced equipment and solutions for the semiconductor and electronics industries. The company provides high-performance equipment and technologies supporting leading semiconductor manufacturers and high-tech customers worldwide.
Responsibilities
- Perform installation, maintenance, troubleshooting, repair, and preventive maintenance of semiconductor and high-tech equipment at customer sites.
- Diagnose equipment issues and identify root causes to ensure timely and effective problem resolution.
- Work closely with customers, internal engineering teams, and global technical teams to resolve complex equipment issues.
- Support equipment qualification, installation, upgrades, and improvement projects when required.
- Maintain accurate service records, technical reports, and documentation of equipment performance and troubleshooting activities.
- Monitor equipment status and identify potential issues to improve equipment uptime and reliability.
- Manage service tools, spare parts, and equipment according to company procedures and quality standards.
- Build strong relationships with customer engineers and provide professional technical support to ensure a high level of customer satisfaction.
- Participate in on-call or emergency service support when required.
Requirements
- Bachelor’s degree or above in Electrical, Electronics, Mechanical Engineering, or related disciplines.
- 2 years or above of experience in Field Service, Equipment Engineering, Maintenance, or Technical Support, preferably within the semiconductor or high-tech equipment industry.
- Experience with semiconductor equipment or complex industrial equipment is highly preferred.
- Strong troubleshooting and problem-solving skills with a hands-on approach.
- Customer-oriented with good communication and interpersonal skills.
- Good computer skills, including Word, Excel, Outlook, and PowerPoint.
- Willing to work at customer sites and provide occasional emergency /after-hours support when required.
Post Time｜2026/08/27
