Summary
Our client is a significant technology company in the networking equipment space, deeply embedded in the core of global broadband and wireless communications infrastructure. They serve a global customer base spanning leading telecom carriers and international brands. As demand for next-generation connectivity solutions continues to grow, they maintain operational footprints across North America, Europe, and Asia-Pacific, combining strong manufacturing capabilities with robust R&D investment throughout the full product lifecycle from design through mass production.
This publicly traded company has made quality a top priority in recent years. To back this up, they’re growing their quality management team to help launch new products smoothly, improve day-to-day operations, and deliver better service to customers around the world.
Responsibilities
- Report to the corporate operation quality office and work with site quality managers to keep product quality consistently high.
- Be the go-to person for all quality-related communication, both inside and outside the company.
- Team up with MPM, business units, and customer service to improve overall operational quality.
- Plan ahead for yield issues by creating prevention plans and early-warning systems, based on what regional business units need.
- Handle customer quality issues directly and lead major improvement projects.
- Make sure customers have great quality experience when new products launch.
- Keep quality steady and customers happy when production moves to a new site.
- Work closely with factories on key customer accounts—covering their requirements, feedback, and regular check-ins.
Requirements
- 10+ years experience in network product manufacturing, with a proven track record
- Strong background in quality management (project cost, quality & risk management)
- Bachelor’s degree in Industrial Management, Industrial Engineering, or Business
- Fluent English & Chinese — written and spoken
- Hands-on experience handling customer complaints
Post Time｜2026/08/26
